Application of the hottest business process manage

The application of business process management in Supplier Collaborative Product Development

in the 21st century, with the requirements of economic globalization, information networking and demand diversification, enterprises need to carry out rapid and real-time innovation in a highly distributed and complex environment in a global dynamic cooperative operation mode, and quickly respond to market competition and changes in customer demand. Market competition makes enterprises face greater and greater pressure, and enterprises need to speed up To bring popular products to the market at a lower cost and achieve these goals, the company can no longer fight alone on its own as before, but must cooperate with partners and suppliers

in the whole process of product collaborative design cooperation, different enterprises need to plan their collaborative product design business processes, define the objectives to be achieved by these processes and the participants who implement these processes, and define the data and knowledge that need to be exchanged in these processes. Not only that, enterprises can no longer rely on traditional collaborative technology (e.g., fax, conference) to complete the work, but use Internet technology to integrate various collaborative technologies needed to complete the work of product design

the trend of blurring the boundary between organizational departments in enterprises extends to the blurring of the boundary between enterprise level organizations. The cross organization operation relationship has changed from the original piecemeal simple information communication and isolated transactions to a formal and complete cross organization process. The realization of multi role collaboration strategy among enterprises also requires the ability of cross organizational processes between enterprises to quickly and directly correspond to it. To compete in the digital economy, companies must form expansion Enterprises - participating from different regions, companies, time zones

at present, enterprises led by general motors and Boeing have adopted collaborative commerce to adapt to the development of global economic integration, using emerging technologies such as the Internet as a means to carry out various business cooperation within and across the entire supply chain between automobile manufacturing enterprises and suppliers, and finally achieve the purpose of making the most of resources by changing the mode and mode of business operation

1Business process management (BPM)

Business Process Management (BPM) appears under the requirements of collaborative commerce and plays an increasingly important role. Any enterprise has a variety of processes operating inside and outside the enterprise. The efficiency and effect of business process execution often means high-yield success or expensive failure of the enterprise. The rise of business process management has become a key discipline to help enterprises improve business processes

1.1 definition of business process management (BPM)

Business Process Management (BPM), sometimes referred to as process management, is a systematic method centered on the standardized construction of end-to-end business processes and aimed at continuously improving the business performance of the organization

from a technical point of view, business process management (BPM) is developed from early workflow management, EAI, process automation, process integration, process modeling, process optimization and other technologies. An independent business process management (BPM) system should be able to easily integrate with existing application software, such as CRM, ERP and SCM, without redesigning the whole system

from the perspective of management, business process management (BPM) attempts to take the process as the center and continuously improve the performance of the enterprise as the purpose. Through a series of measures, such as optimizing the organizational structure of the enterprise, flexible and changeable process design, and the horizontal process management system facing customers rather than managers, it can improve the operation efficiency of the enterprise, optimize the utilization of resources, and optimize the collaborative relationship between personnel, so as to reduce the operation cost of the enterprise Improve the response speed of enterprises to customer needs in order to maximize the profits of enterprises

Figure 1 business process management (BPM) life cycle

1.2 advantages of business process management (BPM)

the benefits of business process management to enterprises include: (1) solidifying enterprise processes; (2) Realize the automation of the process; (3) Achieve teamwork; (4) Optimization of enterprise process; (5) The knowledge of the enterprise is solidified through the process. A successful BPM solution should include the joint participation of business leaders and technical layers, which can significantly shorten the process cycle (sometimes as high as 90%) and reduce costs. This effect is particularly prominent in cross department, cross system and user processes

1.3 current situation of business process management (BPM) application in collaborative product development

at present, business process management is mostly applied to financial securities, telecommunications and telecommunications companies, as well as the enterprise government industry and other industries that are easier to operate for enterprise process standardization and automation, such as China Telecom and Galaxy Securities, and Zhejiang Lin'an Power Supply Bureau, which adopt the business process management solution of ultmus company. In the manufacturing industry, it is mostly used in the fields of customer relationship management (CRM), supply chain management (SCM) and enterprise resource management (ERP). These fields are also relatively easy to implement for enterprise business process automation

but in collaborative product development management, there is no application of business process management at present. The existing product lifecycle management software often provides embedded workflow management software, such as Teamcenter and windehill, but the embedded workflow management software has the following disadvantages: (1) it can only be limited to workflow management within this system; (2) Unable to provide process performance analysis; (3) Unable to exchange information with the business process management system of other systems in the enterprise, lacking the integration ability. These disadvantages promote the need for business process management system to comprehensively analyze and integrate the business processes of the whole enterprise in collaborative product development, including the analysis of financial aspects of product design and production capacity. In this way, it is necessary to integrate and coordinate with ERP, SCM and other systems, and not only pay attention to the product design process

1.4 requirements of product collaborative development for business process management (BPM)

due to different products, cultures and management methods, product development processes are often different between enterprises, especially new product development, which requires the interaction and participation of people such as designers and product engineers. Design engineers and product engineers express new products through the collaborative design platform, constantly feed back and modify, so as to design the best production of some metals and inject ions into the surrounding fabrics. Therefore, it is difficult to standardize and program all processes. However, there are still many tasks that can be standardized and processed in the new product development process of most companies, such as the project approval of new products at the front end of new product development, the negotiation of component prices with suppliers and the evaluation of financial feasibility. These processes require different enterprises and departments to analyze different kinds of data and information. These processes require business process management (BPM) to help enterprises solidify and automate processes, reflect the synergy of participants, and continuously optimize product planning processes

2 application of business process management (BPM) in product collaborative development

2.1 modeling method of collaborative process

at present, the commonly used process modeling method is activity-based method, which reduces the business process to a network formed by activities and sub activities. The model is divided into process logic and task logic. Process logic focuses on describing the control dependency between activities or tasks. It is a high-level abstraction of business processes; Task logic focuses on defining the detailed information required for specific activities or task execution, including information objects, executor bindings, event processors, application tools, etc. Common modeling technologies include IDEF0, IDEF3, CPM, PERT, Petri s, etc. IDEF0 uses graphical symbols and natural language to describe or establish the system function model according to the top-down and hierarchical decomposition structural method. Therefore, it can clearly model the workflow by determining "what the enterprise should do". The basic graphic elements of IDEF0 include activities represented by boxes, as well as four kinds of arrows: input, output, mechanism and control, which are easy to master and understand. There are two description methods in IDEF3: process flow description (PFD) and object state transition description (ostn). Among them, PFD focuses on the working process of things in the enterprise. Therefore, IDEF3 can model with process as care. IDEF3 method can obtain the description of business activity sequence in process management, provide scenario description and document management mechanism. IDEF3 modeling method models from multiple directions and abstract levels, from top to bottom and from bottom to top, so it effectively realizes the hierarchical modeling of the process

cpm and pert are both methods to realize project plan management. Based on the activities in the project and the activity network established with sequential relationship, through the calculation of the critical path, completion time, activity relaxation time, etc. in the project implementation, the completion time of activities on the critical path is controlled, and the start time of activities on the non critical path is adjusted appropriately, so as to ensure the timely completion of the project. The process model established by them mainly describes the logical relationship between various activities in the process of project implementation

different modeling techniques are suitable for different collaborative modes. The collaborative design and manufacturing process between collaborative design units focuses on describing the flow of information and logistics clearly, which is suitable for establishing process models with IDEF3 static modeling technology, which is easy to express and communicate

2.2 modeling of product development project establishment process

the product development project establishment process is first determined by the preliminary research of the marketing department of the main engine plant to determine the customer demand characteristics of the target market and segment market, and determine the direction and goal of product creativity. Then the senior management of the enterprise determines the establishment of the product R & D project and starts to form a team, which includes the financial department of the marketing department, the R & D technology department, the production department and the procurement department. Suppliers play an increasingly important role in the development of new products. At this time, the purchasing department starts to look for potential suppliers based on past cooperation experience or market information collection, and selects and evaluates various requirements of suppliers through other departments to determine the suppliers that can cooperate. The creative team, led by the marketing department, enters the product analysis process, and mainly determines the design requirements, main product parameters and product differentiation selling points according to the positioning of the enterprise's products and market research information. The analysis of product function and characteristics is mainly led by the design department to subdivide customer needs and analyze corresponding technologies, and determine solutions and partners